Wednesday, August 31, 2011
All Hazard Preparedness (for Some, Anyway)
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| Rikers Island circled in blue on evacuation map from NY Times |
As Hurricane Irene churned its way up the East Coast last week, New York City Mayor Michael Bloomberg ordered the evacuation of coastal areas of the city. 300,000 people were ordered out of their homes (although a fair number didn't leave).
In the middle of this unusual situation, someone asked a very interesting question. What about Rikers Island? For those of you who don't watch Law & Order
But Rikers Island was not evacuated for Irene. We can argue about whether it -- or anywhere else in New York City -- really needed to be. But it turns out that Rikers has no evacuation plan. Let me reiterate that, because it really is striking. There is no plan in place to evacuate Rikers Island under any circumstance. Not a hurricane, tornado, flood, fire, earthquake, riot or anything else. If someone brings a bomb into the visitor's room and they can't diffuse it, too bad. If the whole island catches fire, oh, well.
I know that concern about the welfare of criminals is not a politically popular stance, and maybe that's why they haven't figured this out. But there are some other things to consider. First of all, Rikers houses people temporarily awaiting transfer to other facilities, those serving less than a year in jail and those awaiting trial who cannot make bail or are being held without bail. This is not, overall, the place you find the most hardened criminals of New York. What's more, a sizable number of them have never been convicted of a crime. They are accused and poor, but presumed innocent.
What's more, in order to maintain the prisoners at Rikers, there is a sizable staff of guards, cleaning crew, cooks, medical personnel and others who make the place run. Those people aren't even accused of crimes. They're just doing their jobs. And as long as there are prisoners on Rikers Island, they have to be there.
The public school where I was Principal has not one but two different evacuation locations plus a variety of plans based on the hazard. We have to practice evacuating the building, as does every school in the country. If your business doesn't know how to evacuate its personnel and its customers in the event of a disaster, I'd call that negligent. But a facility with about 20,000 people in it, all told, has no plan.
I'm sure evacuating Rikers would be a nightmare. It is possible that even if they had a plan, implementing it for Irene would not have been worth it. Fine. But not having a plan at all isn't just stupid, it's criminal. I don't know which is more horrifying -- that there is no plan, or that nobody thought it was a problem until now.

Tuesday, August 30, 2011
Irene, Goodnight
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| The remains of a VT highway bridge. |
It seems like I should have something to say about Hurricane Irene. I write about traumatic events, and this storm certainly did some serious damage to parts of the east coast and was a major nuisance to others. At least 40 people died, and many more lost their homes and businesses.
It's not really that I don't have anything to say about Irene. But all weekend and yesterday I found myself having difficulty formulating something. I think I've finally put my finger on why. Put simply, the media coverage of Irene stunk. Or, perhaps more precisely, the national media coverage -- which was the only coverage you could get if you weren't in the storm's path -- stunk. And I really don't have much to say about the storm as it was portrayed in the media.
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| The former Rte. 7 |
This was big news, and the potential for disruption to those two cities got a ton of coverage. I found the breathless speculation that Wall Street might not open for business on Monday a little much. Yes, that would be unusual. Yes, it would be newsworthy. And if it happened, there would be much more important stories of damage and loss of life to talk about. It's a stock exchange. It's one day. Let's get a grip.
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| Killington Ski Resort base lodge |
Except that is not even vaguely a decent picture of where the news from Irene actually happened. The state of Vermont was massacred by this storm (Keene, NY, by the way, is fairly near the Vermont border). Vermont, since it is not on the Atlantic coast, was not nearly as over-prepared as some other places. The damage was horrific, the power was out, and no one had reporters there to report. One might expect NPR (or other outlets -- I'm just picking on them because that's where I got my news yesterday) to talk about this, even if only to say that information was sketchy. They didn't. The word "Vermont" did not make the newscast.
On the one hand, I think storm coverage is often overblown. Hurricanes happen. It's a storm, not the apocalypse, at least most of the time. But I certainly think we owe it to our friends in Vermont to have headlines that are a little more relevant than "Storm Doesn't Close Wall Street After All."

Sunday, August 14, 2011
Explaining the British Riots

Last week, parts of the United Kingdom were rocked by four nights of violent rioting. The initial incident began when a planned peaceful protest in the of the police shooting of Mark Duggan, a black man, in the Tottenham section of London turned violent. The trouble spread, first to other parts of London and then to other parts of the UK.
If you read the coverage of this, you will find two perspectives on what went wrong. The official view taken by the British government, is that this was senseless criminality by people who have no actual complaint against anyone but who are using the excuse to cause trouble. This was exemplified by Prime Minister David Cameron, who told the British Parliament that the Duggan shooting
was then used as an excuse by opportunist thugs in gangs, first in Tottenham itself, then across London and then in other cities. It is completely wrong to say there is any justifiable causal link.On the other side, you have people who argue that, while the Duggan shooting itself may not be the cause of the unrest, the rioting is nonetheless based in people's deep dissatisfaction with their current situation. Writing on CNN.com, Matthias Matthijs notes,
The present moment . . . is defined by a more disorganized class politics of reaction, propelled by huge inequalities and a perceived injustice and indifference by the state to the fate of those involved.So, which is it? Is this rioting the work of criminals who saw their chance and took it, or of the dispossessed victims of economic and judicial inequality? And why is everyone so sure they know the right answer?
Traumatic events often challenge deeply held beliefs about the world. Given this conflict, people have two choices. They can assimilate the trauma into their worldview, or they can change their worldview to accommodate the trauma.
Let's imagine, by way of example, that I strongly believe that the world is safe. Then, one day, I am mugged. What do I do with that belief? I can change it and decide that the world is dangerous. Or I can take a view of the mugging that allows me to continue to believe the world is safe. In that case, the mugging was my fault for being where I should not have been. In other words, if the world is safe, it must be my fault.
Of course, the most adaptive thing to do is a mixture of both of these. In my mugging example, the healthiest place for me to land is with a belief that the world is generally safe, but probably not as safe as I once thought it was, and that given that I probably should not go to that particular area. Unfortunately, very often people over-accommodate (the world is dangerous) or over-assimilate (it's all my fault). These beliefs often get in the way of people recovering after a trauma.
You can see these two tendencies in the analysis of the London riots. David Cameron's version holds that London, and the UK in general, is full of criminals just waiting for their moment to cause havoc. This is an over-accommodated belief. In the face of danger, he is saying that the world is dangerous. He is also not taking any responsibility at all for the situation. The view that the UK's inequality caused the riots is, in much the same way, an over-assimilated belief. Faced with danger, this view holds that the world continues to be safe, so this bit of danger must be our (or somebody's) fault.
Just as in my mugging example, however, there is a healthy middle ground. It says that yes, the world is generally safe, but there are those who take advantage of situations. Our actions, or the actions of governments, furthermore, can make it less safe. The riots are neither purely the anger of the dispossessed (what Dr. Martin Luther King, Jr. was referring to when he called riots "the language of the unheard") nor the work of pure thugs. Like everything else in life, they're complicated. Denying one side or the other will only make it that much harder to recover.

Tuesday, August 9, 2011
When the Going Gets Tough, the Tough Do Mapping
My friend Ed is what I like to call an Internet savant. If you want to know something, and you think the Internet may have the information, ask Ed. In fact, even if you don't think the Internet may have it, ask Ed. In June of 2010, there was a small earthquake on the Ontario/Quebec border that could be felt in Ann Arbor. We don't get earthquakes, but I felt something. I looked on the USGS website to see if there was anything there, but it was too soon. So I sent a message to Ed. He knew.
One of Ed's particular talents is gather information from all over the place and compiling it in one place. He's particularly great at maps. During a power outage in central Ann Arbor last year, Ed invited people to let him know if their power was out. He mapped it on Google maps. The result was a very clear visual of where the outage was, where it wasn't, and what might be the cause (it turns out there's a substation right in the middle of it).
Last night, Ed's blog was about the rioting in London. He begins:
I think what Ed is referencing is actually a small piece of a much larger phenomenon. In a crisis, we try desperately to maintain our own sense of safety. There are all kinds of ways we do this, many of which you've heard me talk about before. We convince ourselves that those doing the "badness," as well as its victims, are not like us or are doing things we would not be doing. We place blame for it not being prevented or feel guilt that we allowed it. All of these are predicated on the idea that whatever has gone badly either has nothing to do with us (and hence could not happen to us) or that it was preventable (and hence we or others will prevent it from happening to us).
Ed's observation adds another dimension. We look for maps because we want to understand not just that what and who the event is do not concern us, but that where it is does not concern us either. As Ed points out, mapping helps us "make sense" of an incident. Reading that there is "rioting in London" doesn't actually tell us much. London is a big place with lots of people. Is there rioting all over, or just in a few places? Is it confined to the incident that initially sparked it, or is it spreading? Is it affecting the places I know about in London? How exactly am I supposed to feel about this?
When we look at a map of an incident, the badness goes from being generally "out there" to being very specific in its location. If it's not near us, we feel safe. And if we are there, we can see that it's not everywhere. There is a place where this is not happening. That means that the time is foreseeable when it will not be happening to us. In a crisis, good information, in whatever form, may be all we have to hold onto. That's why it's great to have an Internet savant like Ed on your side.
One of Ed's particular talents is gather information from all over the place and compiling it in one place. He's particularly great at maps. During a power outage in central Ann Arbor last year, Ed invited people to let him know if their power was out. He mapped it on Google maps. The result was a very clear visual of where the outage was, where it wasn't, and what might be the cause (it turns out there's a substation right in the middle of it).
Last night, Ed's blog was about the rioting in London. He begins:
There is an instinct, when things go bad, to want to make sense of the situation by putting the fragments of information that you have on a map. Things are going badly around London tonight, and several people are making sense of it the best they can with maps of what is being reported on Twitter as #londonriot.I thought this was an interesting observation. Why do we want to see maps in a crisis?
I think what Ed is referencing is actually a small piece of a much larger phenomenon. In a crisis, we try desperately to maintain our own sense of safety. There are all kinds of ways we do this, many of which you've heard me talk about before. We convince ourselves that those doing the "badness," as well as its victims, are not like us or are doing things we would not be doing. We place blame for it not being prevented or feel guilt that we allowed it. All of these are predicated on the idea that whatever has gone badly either has nothing to do with us (and hence could not happen to us) or that it was preventable (and hence we or others will prevent it from happening to us).
Ed's observation adds another dimension. We look for maps because we want to understand not just that what and who the event is do not concern us, but that where it is does not concern us either. As Ed points out, mapping helps us "make sense" of an incident. Reading that there is "rioting in London" doesn't actually tell us much. London is a big place with lots of people. Is there rioting all over, or just in a few places? Is it confined to the incident that initially sparked it, or is it spreading? Is it affecting the places I know about in London? How exactly am I supposed to feel about this?
When we look at a map of an incident, the badness goes from being generally "out there" to being very specific in its location. If it's not near us, we feel safe. And if we are there, we can see that it's not everywhere. There is a place where this is not happening. That means that the time is foreseeable when it will not be happening to us. In a crisis, good information, in whatever form, may be all we have to hold onto. That's why it's great to have an Internet savant like Ed on your side.
Friday, August 5, 2011
Serial Rapist in Ann Arbor: This Time It's Personal
Between July 15 and 26, six women walking alone at night in Ann Arbor were sexually assaulted. Two were raped, including one in the elevator of a parking garage. Police have released two composite sketches, which I've posted here, of the suspect(s). They are pretty sure they're looking for no more than two people, but they may be looking for one.I have written in this space before about the low crime rate in Ann Arbor and environs. People around here do not expect this kind of thing to happen. This is a pretty safe town.
Over the weekend, the local media ran a story about crime in Ann Arbor in light of the recent attacks. It turns out the number of major crimes in all categories is actually down in Ann Arbor this year. That's right. Rape is down. Last year, there were 30 rapes reported between January 1 and July 30. This year there have been 23.
There are two aspects of this statistic that catch most of us by surprise, whether they should or not. The first, of course, is that rape is down at a time when women are very concerned for their safety. The second is that there have 23 rapes this year, 21 of which did not make the news. Why? Because the vast majority of rapes, like the vast majority of other crimes, happen between people who know each other. They are not the stranger in the dark alley, they are the friend or acquaintance in the living room, or the ex-boyfriend, or the estranged husband, or the current boyfriend or husband.
Someone really has been lurking in dark alleys in Ann Arbor, and that really is bad, don't get me wrong. Right now, the risk of being raped at random is elevated. But the reason it's news is because it's a stranger in a dark alley. When this guy is caught, it will barely put a dent in the sexual assault rate in this town. We'll still be a town where 21 rapes occur, instead of 23.
And yet that other town, the one with 21 attacks, felt so much safer. By about the third attack, I was sitting down with my teenage daughter and talking frankly about the attacks and about her safety. I told her that we generally trust her common sense not to do something obviously dangerous, and we didn't let her walk around downtown alone at night anyway. But until this guy is caught, I told her, she needed to regard some things that common sense might say was safe as not being safe, including getting into an elevator with one other person at any time of day downtown.
Last Friday afternoon, I drove to an appointment downtown in the mid-afternoon. I drive to this area often and feel quite secure. But on Friday, I noticed myself having feeling very anxious about where I was going to park. Even as I got more nervous as I approached my destination, I was also aware that this made no sense. I always find parking. If there's nothing on the street, there's something in the structure half a block away. That's when it hit me. I wasn't nervous about finding a spot. I was afraid to park in the structure.
As soon as I realized this, I got mad. Mad that someone out there is singlehandedly holding me and every other woman in this community hostage. Mad that men in our society are so much less likely to be sexually assaulted, certainly by a stranger. Mad at a society that fails to see this as an issue that is, at its core, about sexism.
A week later, this guy has still not been caught. I'm still mad. I hope, however, that when he is caught I still remember to feel mad on behalf of those other 21 women, and that I'm not just relieved that I can go back to believing that this is something that happens to other people.
Note: I make it a usual practice never to post the picture of the perpetrator of a crime so as not to give them any "glory." However, since this one is still out there, and somebody must know who he is, I have posted the composite sketches above. Please, if you recognize him, call the AAPD at 734-794-6939.
Wednesday, July 27, 2011
The Norway Narrative
As you almost certainly know, last Friday a massive explosion rocked Oslo, Norway. Shortly thereafter, a gunman opened fire at a camp run by the Labour Party on a nearby island. In all, 76 people were killed and many more injured. Many of the victims were children.
For a brief time on Friday, it was reported that a previously unknown radical Islamist group had taken responsibility for the attacks. The stories in the mainstream media generally represented two different views of this (we now know incorrect) fact.
View 1 was that this showed how dangerous Muslims in Europe are. View 2 was that this was a case of a small minority of Muslims twisting the religion to suit their own purposes and beliefs, and should not be viewed as typical of all Muslims or the religion itself.
Soon it came out that, in fact, the perpetrator in these attacks was a Norwegian citizen upset over immigration and multiculturalism. Two views quickly emerged about this as well. View 1 holds that this is the inevitable result of dangerous rhetoric on the part of conservatives. View 2 holds that this man is clearly mentally ill, and his actions should not be held against an entire political ideology.
There are certainly parallels between these two sets of views. Either the person responsible is representative of their group or they are the exception but not the rule. But there is one notable difference -- in the first scenario, neither view considers mental illness to be a factor.
What is going on here, in both scenarios, is people's attempt to distance themselves from those responsible. They are not like us. They are other. They are different. That means that we are not at risk of becoming like them, and we are less vulnerable to them because their difference may be easy to detect. In the first scenario, the difference in question is one of religion. American mainstream media is largely a Judeo-Christian business. From that perspective, Muslims, whether a handful of radicals or an entire religion, are not "us."
Once it was clear that the perpetrator was European, however, we regrouped. For those on the political left, it was easy to point to him as being on the political right. For those on the right, however, "othering" him was more difficult. He must be mentally ill.
I actually think that this perpetrator probably is mentally ill. Whether that is the whole story or political ideology also plays a part is open for debate. What is interesting to me, though, is that we tend not to consider that suicide bombers from Al-Qaeda, or Osama Bin Laden, or anyone in that general category may be mentally ill. Some of that is racism. Some of it is the ease of separating ourselves from them if we are not Muslim ourselves.
But if you consider it, the narrative of the Oslo massacre probably should be that these attacks were carried out by a deranged person or persons. What religion or ethnic group they are from is not, from that perspective, all that important.

Topics:
blame,
children,
explosion,
media coverage,
mental illness,
murder,
Norway,
prejudice,
terrorism
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comments
Wednesday, July 20, 2011
The Guests at the Hadley House

Mary Jo and Blake Hadley were murdered on Saturday afternoon, allegedly by their 17 year-old son. Specifically, the son posted an invitation to a party at his house then allegedly bludgeoned his parents with a hammer and hid their bodies in the master bedroom. He then hosted between 40 and 60 people for the party that night as his parent's bodies lay behind closed doors in the house.
There is certainly plenty of awfulness to comment on here. There's the horror of a kid killing his own parents and the brutality of how he did it. There's the unbelievable callousness of hosting a party with your parents lying dead in the same house. How unfeeling can one person be?
My thoughts, however, go to a less-examined aspect of this case. There are between 40 and 60 people out there who found out on Sunday that they had partied Saturday night away at a crime scene, just feet away from the victims' bodies. Think about that. How would you feel?
Interestingly, my first thought was that these kids wouldn't care. I mean, who goes to a party at the house of a kid who kills his parents anyway? I had to stop myself. Most if not all of these guests didn't know what had happened. They were doing something that appears unbelievably heartless, but they didn't know they were doing it.
One of the things that people often struggle with after a traumatic event is guilt. We believe, rightly or wrongly, that we should have done something differently and that our doing something differently would have made a difference. Most often, however, we are basing our ideas of what we should have done on information we only got after the event. That's certainly true in this case.
I doubt there was one person at that party who, if the invitation to the party had read, "Come on over to my house for a party. My parents will be dead in the master bedroom," would have thought that was a good idea. At the same time, I'll bet there are a lot of people freaked out by the thought that they were there and thinking, in hindsight, they should have known.

Thursday, July 14, 2011
Leiby Kletzky, May His Memory Be for a Blessing

Leiby Kletzky won't be home for Shabbat dinner tomorrow night. He won't be home next week, or the week after, or for any Shabbat or holiday or regular dinner ever again. Leiby was 8 years old when his parents let him walk alone, for the first time, from his summer camp in Brooklyn, NY to meet them a few blocks away on Monday. He took a wrong turn and asked a stranger for directions. Leiby Kletzky is dead, and that stranger has reportedly confessed to killing him and dismembering his body.
There are news stories that upset me. There are news stories that scare me. There are news stories that make me angry. There are very few news stories that make me physically ill. This is one of them.
I've been trying to identify just what it is that has made me feel like I was going to throw up since the moment the details of this case came to light. I've been doing crisis work for a long time, and I've heard some pretty awful stories. The murder of children is always particularly poignant, but this one is different.
I think there are two aspects to this case that cause me to feel that connection in a particularly personal way. The first is that, this week, I sent my own 6 year-old son on a plane as an unaccompanied minor to visit his grandparents in Washington, DC for the first time. We've done this countless times with his oldest sister and it has always gone smoothly.
We are careful, or so we think. We make sure not just that the airline has the information they need to keep the kids safe, but that they know what to do if someone isn't there to pick them up, if their seatmate is bothering them or making them uncomfortable, if they get lost or if someone other than an airline employee offers to take them someplace. We trust that these precautions, coupled with the help of the airline and the common sense of our kids, will keep them safe. Leiby Kletzky's parents thought there wasn't much that could go wrong, too. They were a few blocks away. He would walk right to them. What could go wrong?
Today, when I went to pick my son up at the airport, I got stuck in traffic. His plane arrived early. The line to get a security pass to go to the gate was slow. The security line was long. I knew that he was off the plane, and I found myself in a panic. We had a plan for this. All he had to do was stay with the airline employees. But what if he didn't?
One of the deeply held beliefs about the world that we have as parents is that we can keep our children safe. My kids will tell you that I often say that that is my most important job as a mom -- keeping them safe. Leiby's parents were doing that job as best they could with the information they had. And it wasn't enough. That shakes my own belief in a world that will work the way it should.
The other poignant piece of this case for me was that it occurred in a Hasidic community in Brooklyn. I am not Hasidic and have never been. I lived for a while in a heavily Jewish section of Pittsburgh, PA that had many Hasidim, and as a Jew I feel a connection to that part of my roots. Hasidic communities are famously close knit. You can see this in the sheer number of people who turned out within an hour or two after Leiby went missing to look for him. It may be Brooklyn, NY, but it is a small shtetl in many ways. This isn't supposed to happen. The fact that the accused killer is also an Orthodox Jew, albeit not a Hasid, makes it even worse.
Of course, no one should do this to anyone else. The fact that Leiby was Jewish or Hasidic doesn't make his death any more or less important than that of any other child. But just as it would affect me if it happened on my street more than two miles away, I feel that sense of shock not just that a child was murdered, but that it happened in "our" community. Reading the comments on various blogs around the net, I realize that there is a cultural context to this case that I can't put into words and the commenters clearly don't get. This perpetrator was able to do what he did to this boy precisely because they had a connection and a similar understanding of what their community was like. This didn't just violate the law and human decency, it violated a communal sense of trust. I can't explain it any better than that.
Leiby won't be home for Shabbat tomorrow. In Judaism, we say that the memory of the righteous is for a blessing. May his family be comforted among the mourners of Zion.
Thanks to frequent Quarterbacker Jim for suggesting that my take on this might be a little different than others and that I should blog about it. I needed the noodge.

Monday, July 11, 2011
PTSD Lower Among UK Vets: What Do They Know That We Don't?

Soldiers from the United States and the United Kingdom are fighting side by side in Iraq and Afghanistan. They are facing the same dangers and experiencing the same amount of death and destruction. You would expect, then, that they would be experiencing Post Traumatic Stress Disorder at about the same rate. You would be wrong.
Frequent Quarterbacker Brian (better known to some of you as my husband) sends along an article from Miller-McCune that points out that US soldiers experience PTSD at about 7.5 times the rate of UK Soldiers. There are a number of possible explanations for this, not the least of which is that the rate of PTSD in the general US population is much higher than in the UK, which suggests that our soldiers were more traumatized to begin with than theirs. UK troops also serve much shorter tours of duty than do US troops.
The article also alludes to the practice in the British military, which is common outside of the US but unheard of here, called "Third Location Decompression" (TLD). British troops, before they come home, go to Cyprus for 24-36 hours before they come home. They hang out and relax with their unit. It is mandatory.
I did a little digging about TLD, and discovered something important that I think Miller-McCune missed. During TLD, in addition to having barbecue and volleyball and even a limited amount of alcohol, soldiers get 45 minutes of psychoeducation. In other words, for 45 minutes someone explains to them that readjusting to civilian life is going to be difficult, and what they might expect. In addition, soldiers spend their TLD with the same people they served with, giving them some time away from the war zone but still with those with shared experiences to talk about what they went through.
I don't have any way of knowing whether 45 minutes of psychoeducation make all the difference in diminishing the incidence of PTSD among British troops. It seems like it's probably some combination of factors at work. But, as someone who is a big believer in early trauma intervention, introducing the idea that you might have problems and you might need help seems like an obvious positive. I compare this to the stories I've heard from US vets, who were screened for PTSD on the day they returned and told that, if they failed the screening, they couldn't go home (how honest would you be?), I have to imagine the British are getting things right. And besides, who among us couldn't benefit from a day with friends on a tropical island?

Saturday, July 9, 2011
Death at a Rangers Game

Thursday night, Shannon Stone, 39, was at the baseball game with his 6 year-old son. The Rangers were playing the A's, and Stone wanted a foul ball. He yelled to Rangers outfielder Josh Hamilton
If you go to the ABC website, you can see the video of the fall, but not the landing. Stone fell behind a barrier, and was therefore not visible from the field or the stands aside from right near where it happened. The video is horrifying enough if you know how the story ends.
I was pleased to read today that counseling has been offered to the Rangers players and, specifically, to Josh Hamilton. Hamilton asked after Stone after the fall and was told he was awake and talking. He didn't find out that Stone was dead until after the game. Apparently Hamilton is a recovering addict, which will make bouncing back from this event even harder. Unfortunately, when we're under extreme stress we tend to act in our most ingrained and familiar ways. If you're an addict, that addiction is almost as automatic as breathing, and under stress it tends to rear its ugly head.
This is one of those stories that just isn't "supposed" to happen. Taking your kid to the ballgame is about as wholesome as it gets. So immediately, we start looking for someone to blame. If it's someone's fault, then this isn't just a horrible freakish outcome of perfectly reasonable actions on everyone's part. If someone's to blame, somehow the rest of us are safer.
In this case, the Rangers, following a fall by a fan last year, had their railings looked at and pronounced up to code and safe. Hamilton was indulging a fan wanting a ball for his kid, something in other circumstances we would say makes Hamilton a great role model. Stone was doing what fans do, and if you look at the video it doesn't even look like he was reaching unreasonably far to do it. No one did things wrong, and yet this situation is terribly wrong.
Going to the game won't be any more dangerous this weekend than it was last, when I took my own 6 year-old to a game. But boy, it sure feels like it.

Topics:
addiction,
blame,
children,
Josh Hamilton,
probability,
Rangers,
Shannon Stone,
Texas
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0
comments
Wednesday, July 6, 2011
Policy Change: President to Send Condolences Following Suicides
President Obama announced today that he would change the long-standing practice, in existence at least since the Clinton administration, that the President does not send a letter of condolence to families of servicemen and women who die by suicide, even in a combat zone. Obama will begin to send such letters, just as he does to families of military members who are killed in action. Obama said he was making the change to emphasize that people who need mental health care in the military are not weak and should not be stigmatized.
I first wrote about this issue in November, 2009, when the drive to change the policy was relatively new. Since then, I have begun working with veterans with PTSD directly, and have a lot more first-hand knowledge of what the state of mental health care and stigma is in our armed forces. When I went back to read my thinking from 18 months ago, however, I found that it really hasn't changed much. There were pros and cons then, and there are pros and cons now. So I'm reprinting my original post, below.
I want to make it absolutely clear that I fundamentally believe that deaths by suicide are, without question, service-related and/or combat-related deaths. My ambivalence about this policy comes not out of any desire to stigmatize these families or lessen the importance of the sacrifice, but rather out of my number one priority, which is to prevent as many of these deaths as we can.
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Wednesday, November 25, 2009
Should the President Send Condolences When a Soldier Kills Himself?
If your loved one dies while serving in the United States Military, whether they are killed in action or by accident, you will receive a letter of condolence from the President. Presidents have been doing this since Abraham Lincoln. If your loved one serves in the military and kills themselves, however, you will get many of the same things that other families get, but you will not receive a letter from the Commander in Chief. That has been true at least since the Clinton administration.There is a push on from some military suicide survivors to change that policy. They argue that their loved ones died in service of their country, certainly as much as someone who was killed in an accident. The injuries they suffered were not visible, but they were certainly service related. Their families deserve the same consideration from the President as anyone else's, and to do so would go a long way towards reducing the shame that has for so long been associated with death by suicide, particularly in the military.
This is one of those issues which, spun the way these families and the press coverage are spinning it, seems pretty clear cut. Of course being a suicide survivor should not have stigma associated with it. These families are grieving just as much as any other, and deserve all the support we can give them.
There is a problem, however. One of the rules of thumb in responding to a suicide and memorializing people who die by suicide is that you in no way want to glorify the act of killing yourself. When you have grand ceremonies to honor their memory, you run the risk that someone else who is considering suicide will, consciously or unconsciously, view killing themselves as a means to get that kind of attention for themselves and their families. This is probably more of an issue with teenagers, who aren't fully able to appreciate the consequences of any action because their brains are not yet fully developed, but it remains an issue for others, too.
I don't know that I have a good answer for this. On the one hand, families who are survivors of military suicides should not be treated with any kind of stigma. They deserve our honor and support in a very, very difficult and complicated time. On the other hand, there is an argument to be made that even what is already done for these families -- receiving a folded flag, a 21 gun salute at the funeral -- let alone a letter from the President might look pretty appealing to a soldier considering suicide. They might think that in death they can bring honor to their family that they feel they could not bring in life.
Taking away the stigma associated with suicide in the military may well save lives by making soldiers more willing to seek help. The question is, by honoring grieving families properly, how many lives will we lose?

Tuesday, July 5, 2011
The Murder of Larry King Finally Goes to Trial
We tend to pay attention to news stories that resonate with us in some personal way. You've heard me say that before. We follow them because we want to understand how something happened to someone else and whether it could happen to us, or to convince ourselves that it couldn't happen to us. Someone just like us winning the lottery gives us hope. Someone just like us being the victim of a crime scares us. We are them, and they are us.
Today in California, a trial will begin in a case that resonates with me on many levels.
Here's what everyone agrees on: Larry King was 15 years old and living in a shelter in Oxnard, California. He was openly gay, and sometimes wore nail polish and what most would call "girls' clothes." In February, 2008, he was sitting in his classroom when an 8th grade classmate, aged 14, walked in, sat down behind him, took out a handgun and shot him twice, killing him, before getting up and walking out of the room. The only question in this trial was whether this was a premeditated anti-gay hate crime or a crime of passion, carried out by a kid who didn't know what to do about his "humiliation" that Larry King had said repeatedly he was attracted to him.
I think this defense, used in hopes of getting the shooter convicted of manslaughter instead of murder, is horrifying. What if the victim in this case was female, and had expressed attraction for a boy. Would we actually even entertain this as a mitigating factor which "caused" the boy to kill her? Would we allow the news coverage to refer to this as the shooter being "provoked?" The fact that a lawyer is even willing to try this defense strategy speaks volumes about the amount of prejudice that exists against people who are anything other than 100% certified heterosexual in our society.
I feel so strongly because I worked in schools for almost 20 years. I know something that the defense and the shooter apparently missed, which is that 15 year-old gay kids with flamboyant clothes and crushes on people of the same sex are, first and foremost, 15 year-old kids. They, like all kids that age, are doing the best they can figuring out what it means to be them in this world. Being 15 is hard enough without throwing being gay, and everyone's reactions to it, in there. For Larry King, throwing that in there got him kicked out of his house -- that's why he was living in a shelter.
I am the mother of a kid going into 8th grade next fall, so a piece of my reaction is also about my hopes and fears for my own children. I have a great deal of confidence that my child would not murder a classmate for any reason, and certainly not for their sexual orientation. I like to imagine that nothing about her would push another child's buttons so hard they felt justified in killing her. But that part's not as clear. I know my child and I know she has generally competent parents. I don't know other families nearly as well.
Apparently there are families out there, like the shooter in this case, who are exposing their children to drugs and violence day after day. There are kids, like this shooter, who are enamoured of white-supremacist teachings, have access to handguns, and find certain groups, or at least their behavior, so awful that they don't believe their members deserve to live. This doesn't make me feel better about the safety of my nice Jewish girl.
Larry King and his killer did not exist in a vacuum. Someone -- an adult or a child -- knew there was trouble. They probably thought it wasn't a big deal. Maybe they thought Larry brought it on himself.
It's been three years since Larry King was murdered. One thing I know for sure is that today, more than one parent is going to hear their kid or one of their kids' friends talk trash about the "f****t" they know, and how they want to "kick his a**." How many of those parents are going to step in and say we don't talk about other human beings that way, and how many are going to decide that kids are kids, and besides that kid they're talking about is a little fruity and probably deserves it? How many more Larry Kings are going to die, by murder or suicide, before we decide that maybe the problem isn't them, their clothes, their nail polish, or who they have a crush on? We have met the problem, and it is us.
| Murder Victim Larry King |
Today in California, a trial will begin in a case that resonates with me on many levels.
Here's what everyone agrees on: Larry King was 15 years old and living in a shelter in Oxnard, California. He was openly gay, and sometimes wore nail polish and what most would call "girls' clothes." In February, 2008, he was sitting in his classroom when an 8th grade classmate, aged 14, walked in, sat down behind him, took out a handgun and shot him twice, killing him, before getting up and walking out of the room. The only question in this trial was whether this was a premeditated anti-gay hate crime or a crime of passion, carried out by a kid who didn't know what to do about his "humiliation" that Larry King had said repeatedly he was attracted to him.
I think this defense, used in hopes of getting the shooter convicted of manslaughter instead of murder, is horrifying. What if the victim in this case was female, and had expressed attraction for a boy. Would we actually even entertain this as a mitigating factor which "caused" the boy to kill her? Would we allow the news coverage to refer to this as the shooter being "provoked?" The fact that a lawyer is even willing to try this defense strategy speaks volumes about the amount of prejudice that exists against people who are anything other than 100% certified heterosexual in our society.
I feel so strongly because I worked in schools for almost 20 years. I know something that the defense and the shooter apparently missed, which is that 15 year-old gay kids with flamboyant clothes and crushes on people of the same sex are, first and foremost, 15 year-old kids. They, like all kids that age, are doing the best they can figuring out what it means to be them in this world. Being 15 is hard enough without throwing being gay, and everyone's reactions to it, in there. For Larry King, throwing that in there got him kicked out of his house -- that's why he was living in a shelter.
I am the mother of a kid going into 8th grade next fall, so a piece of my reaction is also about my hopes and fears for my own children. I have a great deal of confidence that my child would not murder a classmate for any reason, and certainly not for their sexual orientation. I like to imagine that nothing about her would push another child's buttons so hard they felt justified in killing her. But that part's not as clear. I know my child and I know she has generally competent parents. I don't know other families nearly as well.
Apparently there are families out there, like the shooter in this case, who are exposing their children to drugs and violence day after day. There are kids, like this shooter, who are enamoured of white-supremacist teachings, have access to handguns, and find certain groups, or at least their behavior, so awful that they don't believe their members deserve to live. This doesn't make me feel better about the safety of my nice Jewish girl.
Larry King and his killer did not exist in a vacuum. Someone -- an adult or a child -- knew there was trouble. They probably thought it wasn't a big deal. Maybe they thought Larry brought it on himself.
It's been three years since Larry King was murdered. One thing I know for sure is that today, more than one parent is going to hear their kid or one of their kids' friends talk trash about the "f****t" they know, and how they want to "kick his a**." How many of those parents are going to step in and say we don't talk about other human beings that way, and how many are going to decide that kids are kids, and besides that kid they're talking about is a little fruity and probably deserves it? How many more Larry Kings are going to die, by murder or suicide, before we decide that maybe the problem isn't them, their clothes, their nail polish, or who they have a crush on? We have met the problem, and it is us.
Topics:
California,
children,
homophobia,
Larry King,
murder,
personal connection,
school shooting
|
3
comments
Wednesday, June 29, 2011
Another Reason to Hate Jury Duty: Post Traumatic Stress
Much of the cable news business has been obsessed, over the last few weeks, with the murder trial of the mother accused of killing Caylee Anthony. It was a very highly publicized case when it first broke, and the trial has had lots of salacious details and conspiracy theories to keep Nancy Grace and the like buys for the foreseeable future.
Branching off in a different direction, CNN.com ran a piece yesterday about the symptoms often experienced by jurors following these trials. According to the article, some jurors in murder trials,
report symptoms reminiscent of post-traumatic stress disorder, such as flashbacks and intrusive thoughts. Whether you're in the courtroom or at home watching TV, repeated exposure to the details of a horrific events can lead to a phenomenon called vicarious traumatization -- you're so connected to a tragedy that you feel emotional trauma as if you'd been directly involved.To those of us in the trauma biz, this is not a particularly surprising phenomenon. In fact, it's so accepted that people hearing about trauma can themselves be traumatized that every training or workshop you go to through the International Critical Incident Stress Foundation includes a warning about the level of distress you can expect to experience. I don't know anyone who has been to significant numbers of these things (including myself) who hasn't found themselves unexpectedly upset by a role play or case study. Jurors have it worse, because they aren't just pretending something happened -- it really did.
What should we call what is going on with these jurors? The Diagnostic and Statistical Manual of Mental Disorders, 4th edition, Text Revision
By current standards, they can't. In order to have PTSD, the person must have
experienced, witnessed or was confronted with an event or events that involved actual or threatened death or serious injury, or a threat to the physical integrity of self or others.Most (but not all) diagnosticians would say that being on the jury in a grisly murder trial does not meet the threshold of being "confronted" with the event.
It just so happens, however, that the DSM is undergoing revision as we speak. The proposed guidelines for PTSD in the DSM-V define traumatic exposure as follows:
The jurors would most likely come under #4 in this definition. Their work, for the duration of their jury duty, is serving on the jury. They experience repeated or extreme exposure to aversive details of the murders. When the new manual comes out, they'll be eligible for a PTSD diagnosis.
The person was exposed to one or more of the following event(s): death or threatened death, actual or threatened serious injury, or actual or threatened sexual violation, in one or more of the following ways:
- Experiencing the event(s) him/herself
- Witnessing, in person, the event(s) as they occurred to others
- Learning that the event(s) occurred to a close relative or close friend; in such cases, the actual or threatened death must have been violent or accidental
- Experiencing repeated or extreme exposure to aversive details of the event(s) (e.g., first responders collecting body parts; police officers repeatedly exposed to details of child abuse); this does not apply to exposure through electronic media, television, movies, or pictures, unless this exposure is work related.
This raises two important points. First of all, it's absurd to think that what actually is going on for these people will miraculously change because a new book is published. This is somewhat like deciding that in order to be diagnosed with a cold, you now have to have a stuffy nose and a cough, whereas before you just needed the nose. Unlike a virus, bacterial infection or broken bone, there is no way to objectively define a mental illness. We classify disorders by symptoms, and every now and then we decide to reclassify. We pretend we're defining an actual thing, but really we're just describing what we see in people that have the thing.
The second, and perhaps more important point, is that most of these jurors will not have PTSD under the new definition, either. In addition to describing the symptoms and the definition of traumatic exposure, both the old and new guidelines require that the person experience
clinically significant distress or impairment in social, occupational, or other important areas of functioning.This would mean that, for an extended period of time, their symptoms significantly interfere with their ability to love, work, have friends, care for children, etc. Thankfully, even those with symptoms will mostly not reach this threshold.
Just because they don't and won't have PTSD, however, doesn't mean they don't need or deserve support. One of the most helpful things courts could do is, following a grisly trial, sit the jury down and tell them they may have a rough time for a while. That way, if and when the symptoms come, people won't add thinking they're going crazy to their stress. I think it's the least we can do for those whose misfortune was simply to be civic-minded and conscientious enough to show up for jury duty, and fair enough to be chosen to hear the case.
Thursday, June 23, 2011
Incident Management vs. Crisis Management vs. Crisis Response

Yesterday, guest blogger Ed Vielmetti treated us to his thoughts about last week's computer outage at United Airlines. His assessment of this incident brings up something that frequent Quarterbackers have read about in this space a lot. There seems to be a fairly widespread belief held by leaders in many corners of the corporate and public sectors that, during an emergency, when in doubt, the best thing to do is clamp down tightly on information.
For some reason, otherwise fairly smart people believe that, in the absence of information, people will generally wait patiently until instructed what to do. They also apparently believe that, if they don't have complete information to share, people will be understanding and forgiving of complete silence until such a time as they do. At best, many organizations have utterly failed to update their communication techniques to keep up with the pace of information in the age of Twitter, or even the Internet. People expect information, even partial information, right away. Gone are the days that you could announce you'd have an announcement in a couple of hours and that would appease people.
Ed's observations raise another issue, however. Companies such as United almost all have "crisis management plans" and "incident management plans." Generally speaking, when people in the business world talk about "crisis management," what they really mean is "damage control." These are the spin doctors who help you regain your reputation when you've done something really stupid. "Incident management," on the other hand, refers to what you do to stop the actual event from happening or get it under control as soon as possible. What is missing from these plans, however, which Ed illustrated so nicely, is the "crisis response plan."
In United's case, they had a plan to fix the computer system. They probably also had a plan for how to get customers back buying tickets on United when their confidence is shaken by something like this. But they didn't have a plan to minimize the amount of confidence-shaking that happened in the first place. They didn't have anything on the shelf and ready to minimize the inconvenience to their customers. They managed the incident, and they even may have managed the crisis. But they didn't respond to the crisis adequately.
This is a very tough lesson to learn, and most organizations don't learn it even after an incident like this. In fact, I saw one repost of Ed's piece yesterday that had the comment, "This is why you should back up your hard drive." And yes, you should back up your hard drive. That's an incident management issue. But what Ed was pointing out is not that United should have kept this from happening in the first place, but rather that they should have planned better for the eventuality that it, or something like it, was going to happen despite everyone's best efforts.
Most people and organizations are very resistant to planning for the worst problem that they themselves might cause. Emergencies happen, but we believe they happen to us, not because of us. Somehow, if United doesn't plan for how they're going to help customers during a computer outage, it won't happen. It would be nice if life worked that way. Unfortunately, as United discovered last week, it doesn't.

Wednesday, June 22, 2011
Guest Blogger: The United Computer Outage
Today, I turn the keyboard over to friend, blogger, Internet savant and frequent Quarterbacker Ed Vielmetti. I'll be back tomorrow with some thoughts about Ed's thoughts. (If you like Ed's stuff, and you should, check out his regular blog, Vacuum).
***************
On Friday night, the computer screens of United Airlines gate terminals were transformed from the windows on the teeming world of air transportation to inert, mute bricks. United's computer network had gone down, and with it the airline's ability to route airplanes, passengers, and baggage.
When an event like this happens, it's worthwhile to remember that for the most part catastrophic network failures are routine, mundane events. Any organization big enough to depend on their global network is also big enough to have senior engineering staff on call around the globe to make it work again after whatever glitch that took it out is found and fixed. The quiet dedication of network engineers to make the network work again means that there are no infrastructure heroes to congratulate for their work.
Unfortunately for the flying public, the lack of heroic measures in network rebuilding that night was accompanied by stony silence from United public relations and management, who were not able to get out ahead of the problem. With their main web site down for the count as well, United's crisis communications team did not spin up fast enough to get in front of the people through Twitter, Facebook, or whatever else they might have dreamed up in a pinch to get some kind of news out. Rather, it was up to the FAA to make the announcement, and to news organizations and bloggers and the irritated public to share details all by themselves.
Repairing global broken networks must always be the first priority in restoring service, and at some level I feel deep compassion for the United and their technicians who worked to get their system back
online. I only wish that someone on the technical team had a clear line of communications to a professional who could get in front of the public and tell people waiting in line what to do. If nothing else, this crisis professional needs to broadcast clear and unambiguous messages to United personnel - who after all don't have a network to turn to for their real work - and keep them from adding to the problem.

Monday, June 20, 2011
Dawn Fital -- A Victim Who Doesn't Fit the Profile
Last week, word filtered out through what is left of the media here in Ann Arbor, Michigan, that police were looking for a woman from Pittsfield Township named Dawn Fital. Pittsfield is the township just southeast of Ann Arbor, between Ann Arbor and Ypsilanti. Like many areas around here, the homicide rate is incredibly tiny. The Michigan State Police searchable database for 2006 (the most recent year included) shows that there were no homicides. In 2009 (the most recent year for county-wide statistics) there were 9 homicides in the entire county.
At any rate, Dawn Fital went missing on Monday from the apartment she shared with her boyfriend and ex-husband. Police in Indiana picked up her boyfriend on Tuesday after he was spotted digging a hole behind a bank, and he apparently told him he had killed his girlfriend. Her body was found on Thursday in a pond near where the boyfriend was arrested. He has been charged with open murder.
Over the four days between when this story first hit the news on Wednesday and the arraignment on Saturday, there were approximately 12 stories in our local news outlet about it. As much as I'd like to tell you that that's because we are all so stunned that anyone would be killed in our neck of the woods, and while that is not completely irrelevant, I think it is incomplete.
Dawn Fital, a White woman, was allegedly murdered in her own home by someone she lived with, a White man. She was not a criminal, a drug dealer, or a gang banger (and yes, we do have those in Washtenaw County as well). She was not African-American, and she was not male. She was not "supposed" to be a homicide victim around here.
But think about that for a moment. Because if Dawn Fital was not "supposed" to be murdered, that implies that someone else was. The fact that Fital does not meet the typical statistical profile of a homicide victim may be notable, but it should not make her death more important than that of any other person. Everyone who is murdered has a family and friends. Everyone is a human being.
The thing that strikes me -- or perhaps triggers me -- about Dawn Fital's death is that I can count on one hand the number of female homicide victims in Washtenaw County in the 9 years I have lived here. Every one of them was a victim of domestic violence. So in that sense, I guess Fital does fit the profile. The problem is the existence of the profile, and a society that in any way condones a pattern where Black men are disposable as victims of violence in general, and women are disposable as victims of violence by their partners.

Topics:
Ann Arbor,
domestic violence,
media coverage,
Michigan,
murder,
Pittsfield Township,
prejudice
|
1 comments
Thursday, June 2, 2011
Hang Onto Your Parcheesi Boards: Tornadoes Here and There
In my household, we talk about two kinds of severe weather warnings: Mr. Brown warnings and Parcheesi board warnings. Mr. Brown warnings are for severe thunderstorms, a reference to the Dr. Seuss book Mr. Brown Can Moo! Can You?
which says, "Boom, boom, boom, Mr. Brown is a wonder. Boom, boom, boom, Mr. Brown makes thunder." Parcheesi
warnings are for tornadoes. These come from something I'm relatively sure my sister made up (although she will correct me if I'm wrong). Right before Hurricane Bob was due to hit New England in the early 1990's, she said, "Hang onto your Parcheesi boards. It's gonna blow."
Last weekend, we had a major family event on Saturday night. On Sunday morning, all of the out of town guests were invited for brunch, and a bunch of them stayed throughout the day. There were 14 people at my house. About midday, we learned that our area was under a tornado watch. This is not such a big deal in Southeast Michigan. It happens pretty frequently, and doesn't usually progress to a tornado warning. Even when it does, however, we don't get too upset. While tornadoes are not unheard of in this neck of the woods, the number of warnings far outstrips the number of actual tornadoes, so we have a plan and a safe room in the basement, but we try to keep things fairly calm. My husband and I discussed the fact that our usual safe room won't hold 14 people, and decided that the room next to it is almost as safe and we would use that if necessary.
A little after 5 PM on Sunday, a Parcheesi warning was issued for our county. We are on the eastern end, so we knew we had some time. I calmly invited our guests to join us in our luxurious basement, bring something to do, and carry down a chair if they preferred not to sit on the floor. At my sister-in-law's request, we brought down a guitar, and for the next hour we all sat around, noses in computers and cell phones, while my mom, my daughter and I passed the guitar around and led the group in various folk songs. A good time was had by all.
When it was over and everyone had posted about it on Facebook, I was somewhat taken aback by the comments we got from friends and family elsewhere. "Was it scary?" "That's disturbing." "How horrible." My sister-in-law praised my calmness, and said she was handling the panic, quietly, for all of us. I explained that I preferred to save my panic for when a tornado actually hits our house.
The bulk of these visiting relations are from Massachusetts, where I grew up. In the 17 years I lived there full time, I can remember no more than three tornado warnings. We would go down to the basement and wait it out, and I remember distinctly one time asking schoolmates what they had done during a warning and them saying things like, "We just hung out and hoped a tornado didn't come." They had no plan at all.
Last night, however, the central and western parts of Massachusetts were slammed by tornadoes, causing major damage in 19 or 20 towns. At least four people died. My family, living as they do in the eastern part of the state, just got a spectacular lightning show.
Meanwhile, in Missouri last week, reports indicate that a lot of people didn't take cover during the Tornado that hit Joplin until they could see the tornado bearing down on them. The sirens go off so often around there, people don't always pay attention anymore.
This is the difficulty of disaster warning systems. You want a system that people will pay attention to and that warns of any disaster that is actually going to hit. But these two goals can be at odds. Any system that catches all the tornadoes that actually hit will also catch a lot of storms that could produce tornadoes but don't. And as long as that's the case, people in areas where those storms are fairly common will not see a tornado warning as being sufficient reason to take cover. Meanwhile, people in areas where such a thing is very unusual will take it seriously, but won't have a plan because they generally don't need one. Locations like ours, in fact, are in some ways ideal. We get enough warnings that we have a plan, but not so many that we don't take it seriously.
You've heard me say many times in this space that we live our lives by
what is likely, not what is possible. We take risks all day long based on the probability that something bad will happen to us, how bad that thing would be, and how disruptive it is to our lives to not take those risks. If a tornado hits near you, it's easy to say, in hindsight, you should have taken cover. It's not as easy to say, for someone else, that taking cover every time the warning goes out is always the absolute right thing to do. It is always the safe thing to do, but "right" depends on how much of a pain it is and how likely the tornado is to actually hit where you are, so everyone will come to his or her own conclusions.
In my household, however, when the siren goes off or the warning comes onto the radio or TV, we'll continue to hold onto our Parcheesis boards. Thanks for asking.
Last weekend, we had a major family event on Saturday night. On Sunday morning, all of the out of town guests were invited for brunch, and a bunch of them stayed throughout the day. There were 14 people at my house. About midday, we learned that our area was under a tornado watch. This is not such a big deal in Southeast Michigan. It happens pretty frequently, and doesn't usually progress to a tornado warning. Even when it does, however, we don't get too upset. While tornadoes are not unheard of in this neck of the woods, the number of warnings far outstrips the number of actual tornadoes, so we have a plan and a safe room in the basement, but we try to keep things fairly calm. My husband and I discussed the fact that our usual safe room won't hold 14 people, and decided that the room next to it is almost as safe and we would use that if necessary.
A little after 5 PM on Sunday, a Parcheesi warning was issued for our county. We are on the eastern end, so we knew we had some time. I calmly invited our guests to join us in our luxurious basement, bring something to do, and carry down a chair if they preferred not to sit on the floor. At my sister-in-law's request, we brought down a guitar, and for the next hour we all sat around, noses in computers and cell phones, while my mom, my daughter and I passed the guitar around and led the group in various folk songs. A good time was had by all.
When it was over and everyone had posted about it on Facebook, I was somewhat taken aback by the comments we got from friends and family elsewhere. "Was it scary?" "That's disturbing." "How horrible." My sister-in-law praised my calmness, and said she was handling the panic, quietly, for all of us. I explained that I preferred to save my panic for when a tornado actually hits our house.
The bulk of these visiting relations are from Massachusetts, where I grew up. In the 17 years I lived there full time, I can remember no more than three tornado warnings. We would go down to the basement and wait it out, and I remember distinctly one time asking schoolmates what they had done during a warning and them saying things like, "We just hung out and hoped a tornado didn't come." They had no plan at all.
Last night, however, the central and western parts of Massachusetts were slammed by tornadoes, causing major damage in 19 or 20 towns. At least four people died. My family, living as they do in the eastern part of the state, just got a spectacular lightning show.
Meanwhile, in Missouri last week, reports indicate that a lot of people didn't take cover during the Tornado that hit Joplin until they could see the tornado bearing down on them. The sirens go off so often around there, people don't always pay attention anymore.
This is the difficulty of disaster warning systems. You want a system that people will pay attention to and that warns of any disaster that is actually going to hit. But these two goals can be at odds. Any system that catches all the tornadoes that actually hit will also catch a lot of storms that could produce tornadoes but don't. And as long as that's the case, people in areas where those storms are fairly common will not see a tornado warning as being sufficient reason to take cover. Meanwhile, people in areas where such a thing is very unusual will take it seriously, but won't have a plan because they generally don't need one. Locations like ours, in fact, are in some ways ideal. We get enough warnings that we have a plan, but not so many that we don't take it seriously.
You've heard me say many times in this space that we live our lives by
what is likely, not what is possible. We take risks all day long based on the probability that something bad will happen to us, how bad that thing would be, and how disruptive it is to our lives to not take those risks. If a tornado hits near you, it's easy to say, in hindsight, you should have taken cover. It's not as easy to say, for someone else, that taking cover every time the warning goes out is always the absolute right thing to do. It is always the safe thing to do, but "right" depends on how much of a pain it is and how likely the tornado is to actually hit where you are, so everyone will come to his or her own conclusions.
In my household, however, when the siren goes off or the warning comes onto the radio or TV, we'll continue to hold onto our Parcheesis boards. Thanks for asking.
Friday, May 13, 2011
What Exactly Do We Think an Emergency Looks Like?

Usually in this space I write about people's natural, typical reactions to stressful events. Often, these are reactions that appear, at first glance, to be overreactions. We are affected by things that we think perhaps we should not be. And of course, my "moral of the story" is almost always that the ways that we are affected actually make a lot of sense. What I'd like to share today, however, is a little difference. I encountered a stressful experience during and after which I understood my own reaction, but not that of others.
I spent a few hours this morning in a local coffee shop. I should have been doing work, but honestly at the time this occurred I was playing a game on Facebook. Sue me. At any rate, I suddenly became aware of raised voices at the counter. More specifically, a man was yelling about wanting his money from the barista. The first that I "tuned in" to what was being said, he was saying something about a card being worth $500 and the barista was saying something about it being $5. My immediate, gut impression, without hearing anything more, was that the man was mentally ill in some way. I don't know where I got that, and I couldn't see him, but there was something about the interaction.
Soon, the man's words escalated. He was swearing and saying he wanted his money, and that the barista "always slips out the back door." She was asking him, calmly, to leave. Her coworker asked him to leave. I could see him now -- a well dressed but somewhat poorly groomed man in a suit and tie, about my age.
At this point you could hear what he was yelling clearly throughout the store. I had put down my computer and was watching carefully, wondering if it was my place to call 911. I had just decided that I would if he actually threatened the barista or became physically aggressive, when he said, "If I had a knife! Not a little knife! A chef's knife! I should get a chef's knife!" I reached for my phone just as the coworker picked up hers and called 911.
The man was pleased that the police had been called. He said they would settle this. He calmed down and sat in a chair for a while. I continued to watch. And I became aware that not one other person in the store had changed what they were doing at all. The woman in the next chair over from me was still talking to a friend on her cell phone, and not about this. The men having a business meeting were continuing their meeting.
I don't get it. I understand not wanting to get involved. I understand not wanting to overreact. Maybe this encounter was more disturbing to me than it needed to be. Maybe the police didn't need to be called. Those are all judgment calls. But how could you sit in the coffee shop this morning and not think that this warranted your attention. A very quiet establishment in a relatively quiet town has a man yelling about getting a knife and refusing to leave, and you don't even look up? Really?
The only thing to which I can attribute this is people's tendency to think that danger is more obvious than it ever is. For example, your kid will probably tell you they're not supposed to talk to strangers. But if a nice woman with a puppy starts chatting them up on the playground, most kids will still talk to her. She's not a stranger, she's a woman with a puppy. Similarly, I did a training for a school yesterday in which we used a scenario regarding an out-of-place backpack. There was some debate about whether that could constitute a "suspicious package." The thing is, suspicious packages don't come labeled as such.
I don't want to invoke stereotypes, and I don't know the whole story here. But it seems to me there was a man not completely in touch with reality threatening violence, and that such a person is somewhat more likely than average to carry out violence. Yes, he's wearing a suit. Yes, the chances are still on the small side. But it might be worth pricking your ears up. Deranged gunmen don't wear t-shirts that say, "Kiss me, I'm a deranged gunman."
The police took a long time coming, and the man left in the meantime. I offered to talk to the police but they said they had the information they needed. Another day on the job. Another day for most of the patrons at the coffee shop. I'm left shaking my head.

Friday, May 6, 2011
White Powder in Letters: DC Schools Say, "Nya, nya, you can't scare us!"

Someone is sending letters to Washington, D.C. schools with white powder in them. The letters, which also contain the typewritten message, "AL AQEDA-FBI [sic]," have arrived at at least 28 schools thus far, and four more letters have been intercepted. Authorities say that the substance inside them is not hazardous, although they haven't said what it is.
If you do a Google News search for "white powder schools" you will find numerous incidents over the last decade, plus a bunch involving various organizations, institutions, and even Dancing With the Stars. Apparently, something similar even happened in Washington schools last October.
Am I the only one who remembers a time when it would have been the furthest thing from someone's mind to try to scare people with cornstarch? Before the anthrax attacks of 2001
In 2001, schools in Western Pennsylvania (and perhaps elsewhere -- I just happened to work in Western PA at the time) had to scramble over "white powders." A local supplier of science curriculum had a 5th grade science explorations unit which many districts used which asked students to identify various "mystery powders," all of them white. All of a sudden, this didn't seem like a good idea, and replacement units had to be created or purchased.
As far as I can tell from the news coverage of the latest incident, the level of panic occurring at the schools involved is extremely low. It looks like people opened the letters and notified the authorities, who took it seriously and came out to the schools. I'm not seeing reports of school personnel becoming hysterical or evacuating buildings. I'm not seeing any reaction from kids, which seems to indicate that most of them didn't know about it. One school did notice the letter before it came inside and left it outside -- that seems cautious without being a complete overreaction.
The thing is, if we panic every time someone does this, then the bozos who are doing it get what they want. This encourages future bozos to do the same thing. Would it be safer to evacuate every building where this happens? Maybe, maybe not. We may be at the point where the chances of someone getting hurt in the evacuation -- tripping, stepping on something, getting hit by lightning, being a crime victim, getting hit by a car -- are actually greater than the chances of someone getting hurt by a mystery powder in a letter.
You might be surprised to know that the same logic often applies to bomb threats in schools. Many schools do not routinely evacuate if they receive a bomb threat. They wait for the advice of the police and fire departments regarding the specific threat. That's because if you know you can disrupt school -- any school, but particularly your own school -- by phoning in a bomb threat, then this becomes a very attractive thing for kids to do to get out of exams and such. Add to this the risk that someone will phone in a bomb threat and then wait for everyone to start coming outside and do something to them there, and evacuating is not always the thing to do. It depends on the situation.
Often times parents, in particular, don't want to hear that not evacuating is the best thing. Our knee-jerk reaction is that we should evacuate kids if there is any risk or threat. The thing is, that may not be in the best of interests of the kids. If we actually did that, we could well spend every day going in and out of school buildings. Schools have to evaluate relative risk, just as parents do at home. We don't get everyone outside when our dirty ovens start to smoke at home, or every time we hear a funny noise in the night. In loco parentis means that schools must act with the same care that parents would at home, not that they must jump every time someone says "boo." It would be a lot easier, however, if people didn't think it was a good idea to say "boo" in the first place.

Topics:
anthrax,
children,
evacuation,
parenting,
perception of danger,
probability,
schools,
terrorism,
Washington
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1 comments
Wednesday, May 4, 2011
Should the Bin Laden Pictures Have Been Released?

Today, the White House announced that President Obama has decided not to release photographs of Osama bin Laden's dead body. As reported in the press, there was some disagreement over whether releasing them would be a good idea. One view was that it would convince people that he is actually dead. The other was that it would "inflame" his followers, in part because it might be seen as an act of disrespect.
I actually don't have any opinion about whether either of these arguments is true. I was interested, however, that, at least publicly, a third issue was not being discussed. These pictures are described as "gruesome." What effect would seeing them have on your average person on the street?
I myself don't really need to see "gruesome" images. Just as I felt triggered by listening to audio of people screaming on 9-11, I find certain kinds of images very disturbing. Over the years, for example, I have studiously avoided the video of people jumping out of the twin towers. I don't need to see it to understand what happened, but seeing it is too vivid for me. It takes me from the reasonable point of needing to understand others' trauma to being traumatized myself.
Now, it's perfectly reasonable to say that we don't censor the press to protect Naomi Zikmund-Fisher from objectionable images. If I don't want to look, I won't -- just as is the case with the 9-11 videos. This relies, however, on media outlets handling the images in a manner that acknowledges that not everyone wants to see them, or wants their children to see them.
I vividly remember the day more than 4 years ago when I hooked up my laptop to a projector to show a website to some kids, opened my browser (which had CNN as its startup page) and was confronted by -- and confronted my students with -- a picture of the Virginia Tech shooter
This is a free society, and we don't censor our press. If my sensibilities, or even the sensibilities of a lot of people, were the sole issue, the pictures of bin Laden should have been released. The President has decided not to, and I know that a lot more went into that decision than whether they would be traumatizing to the average American. This is a good occasion to remember, however, that sensory input -- sights, sounds, smells, tastes and feelings -- can trigger very strong emotional reactions, much more intense than just hearing about a traumatic event. While we shouldn't prohibit them, we should be careful about exposing people to them by accident.

Topics:
Barack Obama,
children,
media coverage,
Osama bin Laden,
triggering,
Virginia Tech
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0
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Meet the Quarterback
- Naomi Zikmund-Fisher
- is a clinical social worker, former school Principal and a Crisis Consultant for schools and community organizations. You can learn more about her at www.SchoolCrisisConsultant.com
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