Saturday, March 5, 2011

In Loco Parentis -- the Houston Daycare Fire


On February 24, a kitchen fire destroyed a home day care in Houston, Texas, killing four children and injuring the other three there. All were less than three years old. The day care operator was unharmed, which is not surprising given that surveillance video shows she was shopping at Target when the fire started. She has since fled the country.

The death of a child -- any child -- for any reason is horrific. Incidents involving children are one of the types of traumatic events that automatically trigger the response of a Critical Incident Stress Management team in many fire and police departments simply because the chances are so big that the first responders will be seriously emotionally impacted by them. Children aren't "supposed" to die. That's how we believe the world works, and when they do die it shakes us up.

This event, of course, is made infinitely worse by the fact that it appears to be directly caused by someone's negligence. As much as we believe children don't die, we also believe that everyone protects children. And we certainly believe that people whose job it is to protect children at least try. If the death of a child in a car accident shakes up our worldview, the death of a child due to the gross negligence of a caregiver explodes it.

Or does it? When children are killed by their parents we are horrified, but we are not, at least from a distance, as traumatized. That's because when parents kill their children, most of us analyze the situation and judge that our own children are safe. We know that the same thing won't happen to our family because we know we will not murder our children. It's horrible, but it's easily prevented.

Which brings us around to this particular situation. Those of us with children in day care or school drop our children off each day and leave them with others who act in loco parentis, meaning "in the place of the parents." We give those caregivers the right and the responsibility to behave as parents to our children, and we believe that those caregivers will do at least a rough approximation of what we would do with regards to our kids and their well-being.

Those of us who work in schools or day cares, on the other hand, know that sometimes the expectations of parents can be unreasonable. When something goes wrong and the parents are not present, they are likely to blame us, even if, in reality, they would have done the exact same thing we did. If a child is playing in their back yard and falls and breaks their arm, the parents feel bad but recognize it as an accident. If it happens on the playground at school, they are much more likely to blame the school staff. That's because we confuse acting in loco parentis with preventing all harm to children. The former is the law. The latter is impossible.

But in this case, it wasn't impossible. Could this fire have started had the day care provider been with the children? Quite possibly. Fires happen. It could have happened in a child's home, too. Could one or more of the children have been injured or killed in such a situation? Also possible. Kids are hurt in fires under the best of circumstances. Despite our best efforts, children die.

But this wasn't the day care provider's best efforts. We will never know if that fire would have started had she been doing her job, or whether the kids would have survived it if it did. She didn't try. When we drop our kids off at day care, we do so with the belief that the person acting in loco parentis is a responsible person. We wouldn't leave them if we didn't believe that. I can only imagine the horror of finding out this way that you were wrong.

Tuesday, March 1, 2011

Libya, and the Fear that Comes After the Fear


Yesterday on NPR, there was an interview with Adel Idris, a Libyan man who recently escaped after being imprisoned for nine days during the current unrest in Libya. Mr. Idris describes some horrific things that he witnessed, including the torture and rape of other prisoners, and hearing the screams of women in the night. The reporter describes Idris' behavior during their interview:
He spoke to NPR for several hours about his experiences, his hands shaking, switching between broken English and Arabic. . . . . He stops talking and stares into the distance. He does that a lot during his narrative.
Later in the story, Idris describes the Libyan authorities' use of dogs on the prisoners:
What he do with me there with his dogs, I don't give up - never to give up. I not cry. I not scream. Not. [He begins to cry.] It's the first time I cry now.
What Mr. Idris describes is truly horrible, but his reaction to it is not surprising. He is exhibiting all the typical symptoms of someone who has been through a traumatic event.

When you take a class in Critical Incident Stress Management, one of the things you learn is the typical symptoms of normal, adaptive post-traumatic stress and how to distinguish them from warning signs of more serious problems. Not surprisingly, shaking and crying are on the "normal" list. In addition, "1000 yard stare" is listed as a typical symptom that is not, in the short term, of particular concern. From the description, it sounds like Mr. Idris is exhibiting a 1000 yard stare. What may seem less intuitive is the idea that someone could be stoic throughout such an ordeal, not cry while it's happening, and then cry while describing it. In fact, however, not only is this a common reaction, it's a good sign.

When I teach these classes, I encourage students to think of a traumatic incident as though they were a wild animal being attacked by a tiger. Their reaction, during and after the attack, is critical to the survival of the species. When the tiger first pounces, they exhibit some combination of three reactions -- fight, flight or freeze. Most of us have heard of "fight or flight" and it seems to make sense -- fight off the tiger if you can, run away if you can't. But freezing is also an adaptive response. In some cases, it may prevent the tiger from seeing us, if we can manage to blend into the background. And if we can't fight or run away, convincing the tiger we're already dead may save our life.

You will notice that crying is not one of the options in this scenario. That's not to say that no one ever cries at a moment of great danger, but this is not, in fact, an automatic response. Crying is triggered by a realization of what is happening, but fight, flight and freeze are triggered automatically, before our rational mind knows what is happening. Even a few moments later, when we realize the tiger is attacking, our full energies are dedicated to survival. We literally don't have the resources, in many instances, to cry.

Once the attack is over, our priority, from an evolutionary standpoint, is making sure we either avoid or survive the next tiger attack. This causes us to respond fearfully to sights, sounds and experiences that we associate with the attack, even if they are pretty irrelevant. If we smelled flowers right before the attack, after all, then that smell might signal that another attack is coming.

Imagine, however, that we didn't experience the attack as particularly bad, or that we blocked ourselves off from realizing how bad it really was. That might sound good, but it would be dangerous, because we would not be on the lookout for the next pouncing tiger. If humans ever exhibited this trait in large numbers, it's likely it was bred out of the gene pool a long time ago.

In order to avoid the next tiger attack, we need to know that tiger attacks are bad. That means that all the reactions of fear and distress which we avoided during the attack itself because we were trying to stay alive are critically important in helping us learn. So, when the attack is over, we cry when when we remember it. We shake. We can't concentrate, so we stare off into the distance.

So, Mr. Idris' tears are normal. But more than that, they are healthy. They mean that he is, in some way, in touch with how he feels about what happened to him. And while there are many more factors that go into determining how quickly and well people will heal after a traumatic event, we do know that isolating yourself from the painful feelings is a risk factor for Post Traumatic Stress Disorder down the line. So I applaud Mr. Idris for his bravery, his escape, and his tears, and I hope that Libya soon has many fewer reasons to cry.

Friday, February 11, 2011

What Egypt Tells Us About Crisis Response


As you probably know, Hosni Mubarak stepped down today as President of Egypt following 18 days of street protests in Cairo and throughout the country. Others more informed than I will have intelligent things to say about what this means for the future of the country, the region, the world and democracy. And others less informed than I will have unintelligent things to say on these topics, I'm sure. A few things jumped out at me, however, from the point of view of crisis management and response.

During the protests last week, an apparently organized group of armed men in plain clothes, some riding camels and horses, attacked the protesters in Cairo's Tahrir Square. This received widespread coverage around the world, and widespread condemnation as well. At the same time, however, this incident was still part of the story. It did not become the story.

If you stop to think about it, that is truly remarkable. Can you imagine armed people attacking a march on Washington -- any march on Washington? The coverage would no longer be about gay rights or the Tea Party or whatever the march was about. It would be about the violence. But that didn't happen here, even though people died in the fighting. Why not?

I think the violence failed to take over the story because, in some real sense, the story was still unfolding. The "incident" here, to take a page from CISM, was the uprising. It was so unusual and so gripping and it captured everyone's attention. No doubt, had the violence ended the protests, as it did in Tiananman Square in 1989, that would be the crux of the story. But it didn't, and one of the great principles of crisis response is that you have to wait until the incident is over.

Last week, it just wasn't over. Today feels much more like an ending. Even though there is still tremendous uncertainty about what lies ahead for Egypt, there is a sense that this is the end of a chapter. So it is now that those most affected by the violence will start to feel it the most, and now that others will start to go back and find out the names of the dead, erect memorials to them, etc.

The other great connection I see between the events in Egypt and the principles of crisis response has to do with the actions of Mubarak and others in the government in the last 48 hours or so. If you listened to Mubarak's speech yesterday, the one where everyone expected him to resign and he didn't, it felt a little like you had stepped into the Twilight Zone. Was it actually possible that he thought that speech would placate the protesters? Did he really believe that if he said he was handing over some power but not all and working on the constitution that they'd pack up and go home?

During a crisis -- any crisis -- it is critically important that those in authority pay close attention to what people are asking for. I cannot tell you how many times I have seen the powers that be enter a room full of people who want to hear X and deliver an impassioned defense of Y. When you ask them why they do it, they say that Y is more important. Y is good and right and what people should care about. But during a crisis, people don't care about things just because you tell them they should. People care about what they care about, and the biggest mistake you can make is to ignore that.

Last night, Hosni Mubarak got up before a country -- or even a world -- that wanted him to say he was leaving and explained why he was staying. He had important reasons, reasons that seemed right and good to him. But he lost sight of the fact that what seemed right to him was not the point. He failed to address what people wanted to hear. Not only did he not say he was going, he didn't even acknowledge that that's what people were expecting.

Would it have made any difference? We'll never know. But I suspect the reaction might have been even a tad more positive if he had begun with, "I know you are expecting me to resign tonight, and I understand why, and you have a point. I will be going soon. But first we need to . . ." It wouldn't have been perfect, but it would have been a start.

And speaking of starts, the Egyptian people now have a fresh one. Their future is much less than certain, however. Let's hope they use this opportunity wisely.

Sunday, January 30, 2011

We Stand with Egyptians, but Egyptian-Americans? Not so much.


Imagine, if you will, that an American, motivated by hatred of, let's say, Roman Catholics, drove to New York City and parked a car full of explosives outside St. Patrick's Cathedral during a funeral, only to be caught by the FBI on a tip from a bar employee who had heard the man ranting about Catholics earlier. Surely this would be a big story. It wouldn't take more than a day for it to hit the news, and we'd be hearing major coverage.

Now let's substitute a few facts. Instead of Catholics, let's insert Muslims. Instead of New York, let's move to Dearborn, Michigan -- the Detroit suburb with the highest concentration of Arab-Americans in the United States. Now the plot can't be against St. Patrick's, of course, so we'll move it to the Islamic Center of America -- the largest mosque in the Detroit metropolitan area. The rest of the facts are the same. What kind of press coverage do you expect?

I hope your expectations aren't very high, because this actually happened on Monday. It didn't hit the media even locally until this morning, six days after the arrest and four days after the man was arraigned. It took the Michigan chapter of the Council on American-Islamic Relations (CAIR) releasing a press statement to get anyone's attention. It's not the top story in Michigan news even now that it has gotten some coverage.

I find this particularly poignant given that Americans have been watching round-the-clock coverage of the unrest in Egypt this week. My Facebook page has lit up with postings asking me to sign various petitions asking our government to stand with the people of Egypt. I'd like to suggest that we might like to stand with Americans of Egyptian extraction as well. The situations are not the same, certainly. But I can imagine nothing more dehumanizing than being the target of a mass murder plot, foiled at the last moment, and it not even registering as a blip on anyone's radar screen.

Friday, January 28, 2011

The Challenger Disaster 25 Years On


Those of us of "a certain age" remember vividly where we were the day the space shuttle Challenger exploded.  It was January 28, 1986 -- 25 years ago today -- and by "certain age" I mostly mean the age such that we were in school 25 years ago. 

I myself was a junior in high school, and I was on a break from physics lab when a friend who was given to hyperbole ran up and said the space shuttle had exploded.  No one believed him. By the end of the afternoon, we were all glued to the television watching the coverage, still gripped by disbelief, but knowing it was true.

Every generation, it seems, has a day like this -- a day where everyone remembers exactly where they were when they heard. For generations before ours, it was the Kennedy assassination, and, before that, Pearl Harbor. For the generation after, it was 9-11. In fact, I think it is now 9-11 for pretty much everyone.

Looking back, it seems almost quaint. The entire country came to a grinding halt 25 years ago because of the death of seven astronauts. The President postponed the State of the Union address by a week, and delivered a live address to the country from the oval office instead. It was a really big deal.

Twenty-five years later, it's hard to explain what was so gripping about this event. Yes, it was a tragedy.  That we can tell just by reading about it. But the country didn't stop 17 years later when the Columbia exploded. Most people barely remember it. And compared to 9-11, the Challenger explosion seems incredibly small.

Twenty-five years ago, most of us thought of space travel as relatively safe. If you were in school then, you were too young to remember the Apollo 13 near-disaster or the earlier Apollo 1 launchpad fire. The space shuttle was still relatively new, it was cool and, on this particular mission, it was carrying the first teacher to space. A very large number of school children were watching the launch live on an upstart cable network called CNN when it exploded. The thing I remember most vividly was the palpable sense that things like that were not supposed to happen.

In 2011, we still don't like things like that to happen, but most of us know that they do. In the intervening 25 years, we've had another shuttle explosion, numerous mass shootings, the bombing of a Federal Building that killed 168 people including children, a massive Tsunami in Asia and several big earthquakes. Perhaps most importantly, we've had the 9-11 attacks. There is no way that the death of seven astronauts could seem like the worst thing that could happen when it is dwarfed by the memory of an event that killed more than 400 times as many people.

January 28, 1986 was a day that seriously challenged our collective worldview, which had been carefully rebuilt, one might argue, since the Kennedy assassination or, perhaps, the murders of Dr. Martin Luther King, Jr. and Bobby Kennedy. Having your worldview challenged is very painful and very memorable, and so we remember where we were that day. Our worldview as a country isn't so rosy twenty-five years later. One wonders how long it will take, or if it is even possible, to build it back again.

Saturday, January 22, 2011

The Enduring Lesson of Keith Olbermann


Depending on your politics and personal tastes, Keith Olbermann is a liberal pundit, a newsman, an overhyped sports reporter, a propagandist, the voice of the nation's conscience, or a traitor to his country.  Last evening, he added one title most can agree on -- unemployed.  Olbermann, the host of MSNBC's Countdown With Keith Olbermann, announced on his show last night that he was leaving the network.  Rumors vary between him being fired and him leaving over a money dispute.  Last night's show was his last.

Olbermann had a decidedly and unashamedly liberal bent to his show.  He openly loathed Fox News, which he called "faux news," and particularly Bill O'Reilly and Glenn Beck, who often took top honors on his "Worst Person in the World" feature.  Throughout the Bush administration, he ended his newscast by stating how many days it had been since the declaration of "Mission Accomplished" in Iraq.  He was suspended last fall for violating the network's rules about political donations by reporters after he donated to three congressional campaigns, including Gabrielle Giffords. 

Even if you loved Olbermann's politics, there was plenty to squirm about in Olbermann's style.  He often used the same kind of "anyone who disagrees with me is an idiot" kind of rhetoric that he criticized in O'Reilly.  His segments with guest commentators often fit the formula:
  • Introduce story by stating the facts intertwined with Olbermann's opinion
  • Introduce guest
  • Ask guest whether Olbermann's opinion is the only reasonable one, as he thinks
  • In unlikely event guest disagrees, restate opinion as fact and wait for response
If you were looking for the news, the whole news, and nothing but the news, you didn't tune in to Countdown.

I'm writing about Keith Olbermann today, however, not because of my personal feelings about him leaving MSNBC or even about the show itself.  Keith Olbermann deserves a nod because of something absolutely unheard of which he did, on air, with great frequency.  Keith Olbermann apologized.

When you are as unabashedly partisan and fiery as Olbermann is, you wind up saying a lot of things that make people mad.  And certainly, Olbermann stood behind the majority of what he had to say nonetheless.  But every once in a while, Keith Olbermann had the good sense and the good grace to admit when he was wrong.  A terrific example occurred after Olbermann raised questions and spoke, in a way that some felt was offensive, about the rape accusations against Wikileaks founder Julian Assange.  He later tweeted,
Rape has touched my family, directly and savagely, and if anybody thinks I have addressed it without full sensitivity, then that assessment is the one that counts, and I apologize.
Read that again, because you won't hear apologies like that from media people -- or from anyone else, really -- very often.  He doesn't say, "sorry if I offended you," or even, "sorry that I offended you," both of which imply that the problem is the offense taken and not what was said.  He says, "If I offended you then my words were offensive, and so I'm sorry."

Most recently, Olbermann delivered a passionate and, in my opinion, moving commentary the night of the shootings in Tucson on January 9th.  He discussed the current political climate but, unlike many other liberal commentators, he didn't put the blame on the right.  He said,
Vio­lence, or the threat of vio­lence, has no place in our Democ­racy, and I apol­o­gize for and repu­di­ate any act or any thing in my past that may have even inad­ver­tently encour­aged vio­lence. Because for what­ever else each of us may be, we all are Americans.
So, why am I bringing this up on a blog about trauma and crisis response?  Because very often, after a major incident, the impulse of those in charge is to circle the wagons and vehemently deny any responsibility.  The result is that those affected, who are primed to be looking for someone to blame, have a reason to step up their blame of those in charge.  Few and far between are people in authority willing to say, "This shouldn't have happened, we didn't want for it to happen either, and we will be carefully reviewing everything to make sure it doesn't happen again," let alone, "We screwed up, and while we don't think this is entirely our fault, we are willing to take some of the blame.  We're sorry."

It's always easier to blame those who are upset then to take a good long look at yourself.  Failure to do so, however, often makes it worse.  Whatever you think of Keith Olbermann, his show, or his politics, I hope that, with his departure, we don't also lose his excellent example of how to apologize gracefully and sincerely for the mistakes we all make in this world.



Sunday, January 16, 2011

Tucson and the Quest for Meaning

One of the byproducts of the phenomenon I explored yesterday in which we try to find patterns and causes when something awful happens is that many people become glued to various types of coverage.  There are people who read everything we can about the shooter, others who follow the recovery of the injured closely, and others who become obsessed with the funerals and memorial services.  When we do this, we are not just looking for patterns, we are looking for meaning.  We want this event to mean something.  We want to find the positive, and with it to find some comfort.

It is this phenomenon that caused the largest flag recovered from the World Trade Center to be displayed at the funeral of Christina Taylor Green, who was born on September 11, 2001 and died last Saturday in the shooting.  Scientifically, we know that the date of her birth is a coincidence that has nothing to do either with her death or with the terrorist attacks that occurred that day.  And yet, this particular false pattern gives us a sense of meaning.  It embodies the sadness and horror that we feel in a concrete way that perhaps has eluded us beforehand. 

There are other ways to search for meaning in this tragedy.  Fred Rogers of Mr. Rogers fame once said,
When I was a boy and I would see scary things in the news, my mother would say to me, "Look for the helpers. You will always find people who are helping."
In that vein, I find meaning in the actions of Daniel Hernandez, a college student and intern for Representative Giffords who, as everyone ran away from the shots, ran towards the wounded and propped up Giffords and tried to stop the bleeding, probably saving her life.  I also find meaning in the fact that, in a conservative state with serious controversy over Latino immigration, he is gay and Latino. 

At the memorial service for those who were killed, Hernandez, speaking extemporaneously, said that he is not a hero, and urged us to honor the first responders at the scene with that title. I don't know what the word "hero" means anymore, since people list professional athletes as their "heroes" all the time.  But it seems to me that Hernandez, the first responders, those who tackled the gunman, those who tried to shield others with their bodies, and probably many others deserve to be called heroes in some way.  In my search for meaning, I look for the helpers.


I recently encountered a children's book entitled, The Moon Came Down on Milk Street by Jean Gralley.  It was written for children in New York after 9-11. It tells, in simple verse and lovely pictures, the story of the day the moon fell from the sky onto the street.  Everyone was frightened and wondered how things could ever be right again.  Then the first responders arrived and carefully worked together to put the moon back up in the sky.  I encourage you to buy it for your kids, for the next time you pass a traffic accident or see something horrible on the news.  I also encourage you to buy it for yourself, as a gentle reminder, at moments like these, to look for the helpers.*


* For the record, I do not know Jean Gralley and have no personal connection to this book.  I just think it's awesome.


Saturday, January 15, 2011

Two Personal Notes from the Tucson Shootings

Aside from what I had to say last week and today, and will have to say tomorrow, about this horrible event, I wanted to share two tidbits that are important, but neither of which stands on its own as a blog post.

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The first is that I'd like to extend my prayers and well-wishes to fellow blogger Ashleigh Burroughs.  I don't know Ashleigh personally, but she and I are both part of the BlogHer network, which sponsors our blogs and links the writing of female bloggers (supposedly quality writing, but then they include me so who knows) across the Internet.  From time to time my sidebar includes links to her blog, "The Burrow," and hers to mine.  When my traffic statistics show people coming here from ashleighburroughs.blogspot.com, I always think, "Thanks, Ashleigh!" even though I know the link was automatically generated.

Ashleigh was at the front of the line to shake Gabrielle Gifford's hand last Saturday when the shooting started.  She was shot three times but, thankfully, survived.  I wanted to publicly recognize Ashleigh and her family, and the difficult road they are on right now.  Life has a funny way of linking people, and I take Ashleigh's shooting more personally than any of the other victims.  It adds a "that could have been me" aspect that is both scary and tender.  I'm keeping Ashleigh and her family in my prayers today and hope that you will, too.

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The second is that I'd like to share with you what I think is the best commentary on the shooting out there.  It might come as no surprise, given the polarization and dumbing down of our public remarks these days that it comes from Jon Stewart of the Daily Show.  I urge you to watch it, if only to aid in the healing of this wound to our collective psyche.  (The clip begins with a rather amusing bit by John Oliver -- stick with it through that to get to the commentary.)


Searching for a Cause in Tucson


The week since the attempted assassination of Congresswoman Gabrielle Giffords, which killed six people and injured an 12 in addition to Giffords, has been full of discussion about our political discourse.  On one side, we have people pointing to the fact that Sarah Palin's website had a map with gunsight graphics over several congressional districts -- including Giffords' -- during the campaign, and to political rhetoric like "2nd amendment solutions" and "lock and load" as being responsible.  On the other, we have people pointing out that the shooter was almost certainly seriously mentally ill.

What both sides have in common is the very human trait of seeking a reason for a traumatic incident.  Studies have shown that humans are hard-wired to see patterns and causation, and if there isn't any we tend to see it anyway.  From an evolutionary standpoint, this makes a lot of sense.  In order to survive in the wild, animals need to have very good and detailed information about what a threat looks like, how to know when it's coming, and how to avoid it.  Understanding that something can't be avoided is not very helpful.  So if there is any chance at all that there is a pattern, we will find it, but we're not great at knowing if there isn't one.

If you ask me (and you did, because you're reading my blog), the choice between blaming this on political rhetoric and blaming this on mental illness is a false dichotomy.  Yes, it seems extremely likely that the shooter is mentally ill.  I don't have enough information to know if he is so ill that he is not criminally responsible for what he did, but it would be ludicrous to suggest that his mental state did not play a part in this tragedy. 

At the same time, mental illness occurs in a context.  The delusions that people experience are influenced by the culture in which they live.  You can see this clearly if you imagine someone with a psychotic mental disorder, in some completely other time and/or place.  I doubt people in the middle ages thought the CIA was monitoring their thoughts through their dental work, and I'm guessing that few such people in Mongolia believe they are Jesus.

This man's delusions apparently centered around illiteracy, mind control, the constitution and the government.  Did he ever see Sarah Palin's graphic or listen to Sharon Angler speak?  I have no idea.  Did he hear the negative tone of current discourse about the government?  Almost certainly.  That is the context of our culture. 

That having been said, that doesn't mean that toning down the rhetoric would have prevented this particular person from killing people.  It might have prevented him from killing these particular people on this day.  And maybe it would have held off the violence for long enough for someone to recognize that he really needed help.  We don't know.  We can't know.  And we don't like that.

What do I take from all this?  As they say, the best we can do is the best we can do.  And whether you blame rhetoric or illness or both for this situation, it's clear we can do better with both.  Talking about armed rebellion and resistance with regards to public figures is not OK, whether it caused this or not.  It adds to a culture that devalues those with whom we disagree, and that can't be good for us, with or without this instance.  And there are hundreds or thousands of severely mentally ill people who don't get decent help and, as in this case, sometimes don't even get noticed, because of the stigma associated with their disorders and the devaluing of its treatment in our society.  That isn't just bad for them.  As we learned this week, it's bad for everyone.  We can do better. 

And if I'm wrong, and neither of these things are at fault, and I'm just seeing patterns where there aren't any, I think our society will benefit from fixing them anyway.  It's certainly worth a try.

Tomorrow:  What pulled at our heartstrings in the Tucson coverage, and why

Saturday, January 8, 2011

Rep. Gabrielle Giffords Shot, U.S. District Court Judge John Roll Killed



You don't have to be a fan of Speaker John Boehner to appreciate that he got it exactly right today when he reacted to the attack on Congresswoman Gabrielle Giffords in which six others, including U.S. District Court Judge John Roll and a child, were killed and Giffords was critically wounded.
An attack on one who serves is an attack on all who serve.
Eighteen additional people were injured in the shooting, which occurred outside a grocery store in Tucson during a public event hosted by Giffords.  The alleged shooter is a 22-year-old man who, in various social media, talks about himself as the "mind controller" and lists Mein Kampf andThe Communist Manifesto among his favorite books.

I'm not from Arizona and, like many Americans, I knew nothing about Rep. Giffords before today's attack.  Yet the story grabbed my -- and the country's -- attention almost instantly.  If it were just me we could chalk it up to the subject matter of my blog.  After all, my family no longer says, "Did you hear this horrible news?" when something bad happens.  They say, "Do you need a blog topic?"  But it isn't just me.  As I write this than four and a half hours after the shooting, Google News is listing nearly 4,000 news articles online about this event.

To me, this raises two questions of the sort where you think you know the answer until you try to articulate it.  The first is, why do we care about the shooting of someone we've never heard of?  The second is, if we have a reason to care, why do we focus on the fact that Rep. Giffords was shot and not on the death of another public servant, Judge Roll?

The answer to the first question, I think, goes back to Speaker Boehner's remarks.  Understandably, he feels a personal connection when someone targets a member of Congress.  By the same token, we as citizens feel a personal connection because, as the title suggests, congressional representatives represent us. They are our voice in government, whether we love them or hate them.  When someone attacks a member of Congress, we know on a gut level that they are attacking the people that person represents, or at least the people who voted for them.  Whether we ever heard of Gabby Giffords before today or not, the position she holds makes us assign particular and personal significance to her shooting, what it means to us as individuals, and what it means to our system of government.

That having been said, what about Judge Roll?  He was a public servant.  His job was to ensure equal and fair protection of the law for all.  He had received death threats over a recent immigration case, and surely we should worry for our system of government if judges cannot rule without worrying about their lives.  Why aren't we focused on him?

I think there are a couple of reasons.  First of all, eyewitness accounts seem to indicate that Giffords was the first one shot and the original intended target.  In the chaos that followed, she was the only person shot whom everyone knew had been shot.  The news of Judge Roll's death came several hours later, and the story had already been "branded" as being about Giffords.

Still, I suspect that even if Roll had been the target and Giffords had not been there, this would not be as big of a news story.  And I think that's largely because your average person on the street doesn't have a very clear idea of what a District Court judge does.  We understand judges in general, and we understand Supreme Court justices, but we don't have a good mental image of the importance of mid-level federal judges and their day-to-day impact.  We also don't elect federal judges, so we don't feel the connection that we do to members of Congress.  No one out there is thinking, "I know who John Roll is.  He's my judge."

Intellectually, I think that we should care very much about the assassination of Judge Roll, at least as much as the attempted assassination of Rep. Giffords.  But reactions to traumatic events are not about what we think, they're about what we feel in that fleeting moment before our thinking brain takes over. So my gut is focused on Rep. Giffords and her family.  My brain, and the heart that sometimes follows it, also expresses horror and condolences to the family of Judge Roll and the other five people who died in Tucson today.

Wednesday, January 5, 2011

Two Administrators Shot at Omaha, NE High School


There are two things I often say about school shootings.  The first is that, if someone enters a school hell bent on killing the first person they see, then the first person they see is going to die.  The second I sometimes say to teachers when we talk about lockdowns -- most people who come into the school mad are not going hunting for you.  They're going hunting for me.

Today, a 17-year-old student at Millard South High School in Omaha, Nebraska, bore this out.  At about 12:40, he shot both the Principal and the Assistant Principal.  He then drove off in his car and, sometime less than an hour later, killed himself.  Both administrators are in the hospital, one in critical and one in serious but stable condition.  The shooter was a recent transfer student to the school whose father is an Omaha police officer.  He apparently used his father's gun.

What are we to make of an incident like this?  People's reactions are pretty predictable.  Here are a few that might seem familiar: There needs to be stricter gun control. Kids see too much violence on TV. Our schools aren't safe. It's poor parenting. There must have been signs. Kids today have no respect for adults. He shouldn't have been able to get anywhere near those administrators with a gun. We need metal detectors in schools. These statements all fit rather nicely into two basic categories:

Category #1:  This must be preventable and someone is to blame that it wasn't prevented.
While it is of course possible that this was preventable and that someone messed up, it is also entirely possible that everyone was as prepared and aware as they possibly could have been, and the signs just weren't there and all the procedures in the world wouldn't have stopped it.  You can install metal detectors, but that won't stop shootings in the parking lot or the foyer.  Criminals will find ways to get guns.  Good parents have messed up kids.

We want to blame somebody because the alternative is awful.  We can't really wrap our minds around the idea that something this scary could happen even when everything is done right, because that means that none of us is safe.  Which brings us to our next category:

Category #2:  I'm scared for my children's safety.
This is an interesting one, because, in fact, no children other than the shooter himself were injured in this shooting.  However, it's not much of a stretch to imagine why a parent would feel their child was in danger if someone is shooting people in the school office. 

Most parents have a pretty skewed understanding of how dangerous schools are.  School shootings, when they happen, are all over the news.  This makes them seem much worse and more common than they truly are.  The reality is that kids are safer for the six or so hours they're in school than they are any other time of the day.

Good parents also view protecting their children as one of their primary responsibilities.  Even though schools are, on the whole, very safe, they are the one place that parents have little control.  When parents drop off their babies (and yes, even the high schoolers are their babies) at school, they are taking a leap of faith that the school will do for those children what the parents would do in an emergency.  When there is violence in schools, it preys on the fears and insecurities of parents not because schools are so dangerous, but because parents aren't there.  Parents overestimate the chances that they would be able to protect their children if they were present.  The fact is, they couldn't do a better job in most cases, and in a lot of cases they would be worse.

All of this wends us back to my second stock comment about school shootings -- the shooters aren't going for the teachers or kids, they're going for the administrators.  I haven't seen many statistics on that issue.  It's certainly true in some cases, as it was in Omaha today.  However, by no stretch of the imagination is school administration the profession where you are most likely to be assaulted on the job.  You might be surprised to know that it isn't law enforcement, either.  It's actually health care.  How many of us think, "I don't want to become a nurse, it's too dangerous?"  Yet another example of how bad we are at estimating our actual risks.

My heart goes out to the families and staff at Millard South.  School is closed tomorrow, and that makes the healing process harder in a lot of ways.  It's hard to open school in the middle of a police investigation, however, so one can hardly blame them.  Walking back through those doors is going to be really hard.  And a lot of school administrators in other schools are going to be a little more jumpy at work tomorrow.

Sunday, January 2, 2011

David Senft: A Foreseeable Suicide that Wasn't Foreseen


The New York Times ran an article today about Staff Sgt. David Senft, who died in Afghanistan in mid-November.  All indications are that Senft killed himself with his roommate's firearm.  This was at least his third attempt at suicide.

Senft was on his second tour of duty in Afghanistan, and had also done one tour in Iraq.  It seems that everyone who knew him knew he was depressed and traumatized by his experiences in the wars, most notably responding to the site where a helicopter carrying wounded servicepeople had been shot down in Iraq.   After one of his previous attempts to kill himself, Senft admitted himself to a psychiatric hospital and his deployment to Afghanistan was delayed.  In Afghanistan, his superiors were concerned enough about his suicide risk that they took away his weapon.

Senft family wants to know why, if everyone knew he was in this much trouble, he was allowed to deploy to Afghanistan and why, if he was enough of a danger to himself to take away his weapon, he wasn't sent home.  These are decent questions, and the army says they have three different investigations into Senft's death going on.

I have no idea who, if anyone, screwed up here.  I am, as the name implies, just a Monday Morning Quarterback.  However, I do know that it is much easier after the fact to look back and see what might have been done differently than it is to make predictions looking forward.  Anyone -- in the military or not -- who ever comes into contact with someone who may be at risk of suicide has to make a judgment about how big the risk is.  It's easy to look back now and say Senft was a big risk -- obviously, since he killed himself -- but what is obvious now was not necessarily obvious then.

Could this have been prevented?  Probably.  In fact, we could probably eliminate most of the suicides in the military if we disarmed all military personnel, stripped them naked and locked them in empty rooms.  Everyone recognizes that we don't want to do that.  But where is the line?  How many other soldiers like Senft came across however he did and turned out to be OK?  How do we balance the risk of a suicidal soldier with the risk of severely restricting someone who doesn't need those restrictions?

After a suicide, it's very typical to start pointing fingers about who should have or could have done something differently.  In this case, the finger is being pointed at Senft's superiors.  No doubt they're pointing fingers at themselves, too.  Maybe they deserve it.  Or maybe, this is a case where although they could have done something differently, no one at the time thought they should have.  Sometimes, you just can't know.

Thursday, December 30, 2010

Confronting the Nightmare Reflected in Jonathan Foster's Murder


Jonathan Foster was a 12-year-old boy living with his mother in Houston.  Two weeks ago, a family friend and her child moved in after the friend separated from her husband.  Last Friday, Jonathan stayed home alone while his mom and her new roommate both worked.  When his mother came home, he was gone.  Initially, it seemed like Jonathan might have run away from home, but on Tuesday his body was found, burnt, in a ditch.  An acquaintance of the roommate has been arrested and charged with his murder.

I can't imagine anyone reads a story like this and thinks anything positive.  This is not a feel good news story.  There are some of you out there who read this and think something like, "that's too bad" and move on.  There are others who read this and feel a punch in your stomach.  I am definitely of the latter category.

So, am I an inherently more sensitive person?  Am I morally superior because I notice and care?  Am I weaker, because I am more easily affected?  Is it a female thing?  I'll say it's "none of the above."

This story punches me in the gut for the simple reason that I have a 12-year-old child of my own.  Sometimes she stays home alone while I work.  We have gone over and over various safety rules for when she's alone, and I believe she follows them.  I also recognize, however, that Jonathan probably broke the one that's hardest to remember -- don't open the door for an unexpected visitor even if you know them.  Even if you know them.  It's easy to say in theory, but how may 12-year-olds would find it easy to keep the door closed if the neighbor, an aunt, or a family friend stopped by?  There's the rule, and then there's common courtesy.

I feel a punch in the gut because there is nothing in this story that makes me believe this could not happen to my family.  There is no, "I would never let my child do that" or "My child would never do that" for me to fall back on.  What separates my family from Jonathan Foster's family is depending on how you look at it, dumb luck or the fact that, as far as I know, I'm not acquainted with anyone who would kidnap and burn my child.  That I know of.  I'm sure Jonathan's mother thought the same thing.

Our minds are wired to look for patterns in stories like this.  We look for signals that can help us either know how to prevent such an incident from happening to us or can help convince us that it couldn't happen to us.  The punch in the gut isn't from being caring or sensitive or weak or female.  It's the result of the realization, conscious or not, that the signals, rather than protect or reassure us, are telling us we can't prevent this at all.
Wednesday, October 13, 2010

The Chilean Miners: Now Comes the Hard Part


Tonight, 33 Chilean miners are above ground for the first time in 69 days.  For two months, they have been living in a space the size of a one bedroom apartment, communicating via video hookup and receiving food and supplies via a small hole bored from the surface.  Doctors have been monitoring their physical and mental health during their extended ordeal.

As hard as it might be to imagine, getting out of the mine is probably a mixed blessing for these men.  First of all, this situation has caused some unexpected family problems for some of them -- at least one miner's wife was surprised to meet his girlfriend at the camp where family members have been waiting.  Second, the change to their living situation is just as radical going in this direction as it was going in the other direction.  There is going to be an odd type of culture shock.

For the last two months, as awful as the situation has been, the miners have had round the clock support from the surface and, most importantly, from each other.  They have managed to form their own mini-society, dividing up labor, creating shifts, and coming up with their own norms.  Whatever they were going through, they were going through it together.  They may have been miserable, but they knew they weren't alone, and their experiences were common to their group.

Now, they're out.  They're safe.  The uncertainty is over.  You would think that things would be  better for them.  Maybe they are.  But it's not that simple.  First of all, they are moving from being in a group that completely understood what they were experiencing to a group -- their family and community -- that can fundamentally never truly understand.  They're also moving from a context where their needs were everyone's sole focus to a context where they're expected to pay attention to other people.  As much as their family and friends are going to try to give them space, they're going to need to refocus on living, and that isn't going to be easy.

While they were underground, these miners were surviving.  That took up every minute of every day, and they learned to do it well.  But surviving is not the same thing as healing.  69 days ago these men almost died.  That would be traumatic enough.  They've lived with hope but not certainty of rescue for 69 days.  For 69 days, every day, something could go wrong and kill them.  Now, their safety is pretty much guaranteed.  Convincing their minds of that is going to take more than a little while longer.


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Naomi Zikmund-Fisher
is a clinical social worker, former school Principal and a Crisis Consultant for schools and community organizations. You can learn more about her at www.SchoolCrisisConsultant.com
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